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You can return any undamaged items within 30 days of receipt. To start a return and learn more about our return policy, click here.
All new KeySmarts purchased at GetKeySmart.com come with a 2 year warranty.
If your KeySmart breaks under normal wear and tear within 2 years of purchase, we will replace it for you. Click here for more details.
Great add on
Why do you need my full name, date of birth, address, and phone number just so that a person can contact me when they find the keys? From the marketing, I imagined that I would be able to enter an address and that the finder would easily be able to mail the keys to me indirectly without discovering where I live. But instead, I have this ridiculous way of sharing my email address at the cost of my personal information.
I have had these for years, never needed them yet, However, I'm glad I have them. I recently bought more for the family. (Up ton 9 ids now). Keys backpacks, wallets... you get the idea.
Working in IT for over 30 years now, ive learned some things are just better analog, than digital. In this case, there are no batteries, or Bluetooth, or wifi, or GPS, etc. To worry about. Or that might stop working when needed most. At the very least, it's a great backup to your digital tracker. I highly recommend them to anyone worried of loosing keys, wallets, travel bags, etc.
I've had mine for several months and still haven't need to recharge the battery, and all the other features work really well, I really love my KeySmart!