Reviews

Read genuine reviews from our happy customers on KeySmart®!
Based on 14357 reviews
65%
(9298)
11%
(1579)
6%
(930)
5%
(678)
13%
(1872)
A
Shipping insurance
Adam Efrati
Never got my order

Never got my order, I do not understand why no one is getting back to me email for a simple order and query.

C
MagConnect™
Customer

Broke quickly. Had to glue on the magnet but then that eventually broke off too!

Product broke, Warranty not honored, and no customer service reply

KeySmart X broke within 5 months. I have to leave my comments with this keychain because they no longer sell the X. I emailed KeySmart and they replied the following day saying they would send me a replacement. I have not received anything in two months and no one replies to my weekly emails. Cheap product, poor customer service and garbage warranty

Product broke, Warranty not honored, and no customer service reply

KeySmart X broke within 5 months. I have to leave my comments with this keychain because they no longer sell the X. I emailed KeySmart and they replied the following day saying they would send me a replacement. I have not received anything in two months and no one replies to my weekly emails. Cheap product, poor customer service and garbage warranty

Product broke, Warranty not honored, and no customer service reply

KeySmart X broke within 5 months. I have to leave my comments with this keychain because they no longer sell the X. I emailed KeySmart and they replied the following day saying they would send me a replacement. I have not received anything in two months and no one replies to my weekly emails. Cheap product, poor customer service and garbage warranty

Product broke, Warranty not honored, and no customer service reply

KeySmart X broke within 5 months. I have to leave my comments with this keychain because they no longer sell the X. I emailed KeySmart and they replied the following day saying they would send me a replacement. I have not received anything in two months and no one replies to my weekly emails. Cheap product, poor customer service and garbage warranty

Product broke, Warranty not honored, and no customer service reply

KeySmart X broke within 5 months. I have to leave my comments with this keychain because they no longer sell the X. I emailed KeySmart and they replied the following day saying they would send me a replacement. I have not received anything in two months and no one replies to my weekly emails. Cheap product, poor customer service and garbage warranty

Product broke, Warranty not honored, and no customer service reply

KeySmart X broke within 5 months. I have to leave my comments with this keychain because they no longer sell the X. I emailed KeySmart and they replied the following day saying they would send me a replacement. I have not received anything in two months and no one replies to my weekly emails. Cheap product, poor customer service and garbage warranty

Product broke, Warranty not honored, and no customer service reply

KeySmart X broke within 5 months. I have to leave my comments with this keychain because they no longer sell the X. I emailed KeySmart and they replied the following day saying they would send me a replacement. I have not received anything in two months and no one replies to my weekly emails. Cheap product, poor customer service and garbage warranty

Product broke, Warranty not honored, and no customer service reply

KeySmart X broke within 5 months. I have to leave my comments with this keychain because they no longer sell the X. I emailed KeySmart and they replied the following day saying they would send me a replacement. I have not received anything in two months and no one replies to my weekly emails. Cheap product, poor customer service and garbage warranty

Product broke, Warranty not honored and no customer service

KeySmart X broke within 5 months. I have to leave my comments with this keychain because they no longer sell the X. I emailed KeySmart and they replied the following day saying they would send me a replacement. I have not received anything in two months and no one replies to my weekly emails. Cheap product, poor customer service and garbage warranty

Product broke, Warranty not honored, and no customer service reply

KeySmart X broke within 5 months. I have to leave my comments with this keychain because they no longer sell the X. I emailed KeySmart and they replied the following day saying they would send me a replacement. I have not received anything in two months and no one replies to my weekly emails. Cheap product, poor customer service and garbage warranty

Jus as I expected

Great Idea, but D grade on key attachment method.

I received the Key Smart Max for Christmas, and although the uploading and activating was super easy, I am VERY frustrated and disappointed in trying to put the keys into the device. First of all, even though package stated up to 14 keys, I cannot even get 7 keys onto the too short screw, without spacers. Secondly, it was extremely difficult unscrewing the key holder pin to open up the two sections. I even used a better regular screw driver as the tiny bullet of plastic was useless. I highly recommend lengthening the screw or adding sections to help lengthen it to 14 keys. I also would have a better screw driver, and deeper tap to unscrew it, OR better yet, a Allen Wrench is much better/easier o use.
In the meantime, I just wanted to know how to fix this so I can put my keys in it going forward. I am just going to attach keys outside it like a key fob, which is so NOT ideal, but all I can think of for now.

H
KeyCatch
Hector

I love ❤️

H
Shipping insurance
Harald Leinslie
Excellent product & speedy service

Excellent product & speedy service. Super good product. Fits exactly in my card holder.

M
Bottle opener
Mike Irish
Haven't gotten it yet

I ordered this thing over a month ago. It got lost in the mail so they apparently sent another one. Still waiting.

E
KeySmart® Max
Erland Sørensen
Product failed twice

Good customer service but in my case the product failed twice. They were very helpfull in replacing the first one i recieved. Unfortunately it has also stopped working. And due to customs and tax issues I can't get another replacement, because it costs me about $30 i tax and customs each time I recieve a replacement. So not Keysmarts fault but my specific situations fault. But of course disappointed in the product.

T
Shipping insurance
Tony Frankham
Shipping insurance

It is difficult to form a view without knowing the likely risk of non delivery. I thought the cost of the cover was reasonable in absolute dollar terms but I cannot opine on value for money

T
KeySmart® SmartCard Smoke | Smart Tracker | Credit Card Size
Tyler

Works okay with FindMy apple app. I get notifications when my wallet is with me and my phone is in the same pocket that it was left behind which is strange. But better than an apple tag on my wallet. It doesn’t have the direction like 5 feet away like apple tags.

O
KeySmart® iPro
Olivier BECQUET
Rassurant et très pratique

Très pratique avec sa localisation qui rassure, l’alerte en cas d’éloignement, le son pour le trouver et en plus une lampe torche et une prise en main très agréable…

Great and awesome item, excellent quality!!!!

Ok good

D
KeySmart® iPro
David Bovee
Order not delivered yet

I have not received my order yet. I ordered my key holder March 28, 2024.

J
KeySmart® Max
Josh Salber
It sucks

I had a pro but the tile stopped working... So I tried the next step up and it feels so much cheaper and it sucks compared to the actual cheaper one.... Waist of money I should of just bought the pro again