Reviews

Read genuine reviews from our happy customers on KeySmart®!
Based on 14741 reviews
64%
(9494)
11%
(1627)
7%
(975)
5%
(710)
13%
(1935)
DEEPLY DISAPPOINTED! WAS I SCAMMED??

I ordered seven Smart Cards through two orders MONTHS AGO. I have still not received any cards and my queries go unanswered. It seems that this company no longer exists or is simply a scam.

Never received

I ordered 2 key smarts for a total of $128.97 on August 15,2024.
I have contacted key smart many times to let them know I never received the devices. This is a first issue with their services as I have purchased in the past. I’ve ask them to send again or refund my money. All I get is an automated message. Beginning to wonder about this company.

product was cheaply made, didn’t do job terribly well.

R
KeySmart® Flex
Roberet Webber
It's

I only have two keys and it never opens in my pocket. But I can add keys to with no problem.

Amazing

Love Keysmart since the beginning, and now with find my support it’s almost perfect !

Doesn’t hold a charge

Nice idea if it would actually stay charged. I charged it fully when I received it yesterday and today the battery is dead.

A
MultiTool
Anthony
Useful

Good box cutter and screwdriver

B
Shipping insurance
Barry E Blocher
Great key holder.

I really love this key holder. Well made and it looks great. I ordered a couple more
for family and friends.

D
KeySmart® iPro
David Magalhães
Amazing Customer Service

Really straightforward communication and willing to help the customers.

This is the best key holder I've ever had, on my second one first one was 2 yrs old and had taken a beating but still works I just wanted a new one. Everybody who sees it is amazed at how many key it holds and that it has a flashlight and tile on it. Great product thanks

Very useful item

Thank u key smart

E
Expansion pack
Errick Nunnally
Not what I expected

Unfortunately, this pack wasn't what I expected. It's literally an "expansion" pack, a few studs and screws to widen the device. I wanted the washers (rubber and metal) that go between the keys in order to remove a couple while still using the Keysmart for slightly fewer keys.

A
Shipping insurance
Antonio Jr Campos
Horrible

Took a month to receive my order. Did not get a status update until 3 weeks after I placed my order. Giving them the benefit of the doubt, I placed another order, and 3 weeks later, have not received my items or even received a status update. Very dissapointing, as the products are good, but the company is sub standard.

Item Returned - No Refund Received

Title says everything. I own 2 and don't want any more.

KeySmart® Red Forged Carbon | Original Compact Key Organizer | Holds Up To 14 Keys

KeySmartOrganizer with FoldingKnife.

Attractive, LightWeight, FullyFunctional.

Wish it stayed Screwed In but nail file/mirror really nice

First of all,the nail file/mirror was a great purchase for me. It keeps me from having to find my backpack to get ouit a nail file. The mirror is great and gives a true reflection.

Now... This is my second brand of keyholder. The first one "broke" when the posts unscrewed themselves from use (opening and folding keys in). I was hoping since this was an actual KEYSMART, I was not going to have the same trouble, but alas, after a couple days, I had to take the handy dandy screwdriver (or quarter) and tighten the posts back up. I would think there would be a way to put it together so that this wasn't required, but so far, I've yet to see anything from anyone in so far as a compact keyholder like this one. Otherwise, I like it.

I did arrange my keys wrong the first time, thought I fixed it, and now I am going to have to rearrange again. I have learned not to have a high use key next to the keyfob holder. The high use key will not extend at a 90 degree angle to put in the door, so it makes things a little awkward.

I do worry about the keys becoming damaged whether the cut portion faces out (rubs against items in pocket) or in (rubbing against other keys). Until a better solution or keyoholder is found, I will be using this one as it does keep all my keys in one place.

Key holder and storage.

I love these so much. I I bought a couple more. Very handy and compact.

Doesn't work since update

Bought 8 as gifts and for myself. Worked great till app update. Now can only use to find phone if app on phone open and screen on. You would need your phone in order to unlock the screen so is worthless for finding phone. Finding key feature still works so 1/2 of functionality promised is all you will get. I contacted support and they got back to me a month later telling me it only works with app active since the update. I already knew that. Fix the app to allow the functions promised or refund the money. I would not buy again.

No delivery, no reply from customer service

I ordered this on 16 july - still nothing received and no answer to multiple inquiries. Are you still in business ?

J
KeySmart® Max
Jeff Bowman

Doesn’t work right. Company has not returned message

Waiting For Order, No Update

Currently waiting for my order. Sent a couple of emails but no update.

GREAT thing.....

Kee[s the porch pirates away

Not at all what I expected...